Gateway Qatar WLL operates the site www.gatewayqatarqa.com to provide services including Construction and HVAC. Gateway Qatar WLL respects your privacy and is committed to protecting your personal data. This privacy policy aims to give you information on how Gateway Qatar WLL collects and processes your personal data when you visit our website, including any data you may provide through this website or otherwise interact with us or use our services. For purposes of this Agreement Site refers to the Company’s websites which can be accessed at www.gatewayqatarqa.com or through our mobile application.
Service refers to the Company’s services accessed via the Site. The terms “we”, “us” and “our” refer to the Company. “You” refers to you as a user of our site or our service. By accessing our Site, you consent to our Privacy Policy and terms of use, and you consent to our collection, storage, use and disclosure of your personal information as described in this privacy policy.
Information we collect.
In general, however, we may collect and/or process the following categories of information about you:
Information that you provide to us: This includes information you provide when filling out application, registration or contact forms on our Platforms.
Collected Information: Publishing Information, Payment Information, Statistical Information and any information we may collect from you through the use of cookies, or any other means, shall collectively be referred to as “Collected Information”.
Technical Data: includes aggregate statistical information about our Site and Users, internet protocol (IP) address, your login data, browser type and version, traffic data, weblogs, pages viewed, number of sessions, unique visitors, time zone setting and location, browser plug-in types and versions, browser software, operating system and platform, and other technology on the devices you use to access this website. The Platforms may also download cookies to your device, as described in our separate Cookies Policy.
Usage Data: includes information about how you use our website.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
Our correspondence: If you contact us, we may keep a record of that correspondence.
Your feedback: Information which you provide to us from time to time help us improve our offerings.
We do not collect personal data from persons under the age of 18 (Minors) without their legal guardian’s consent. We take specific steps to protect the privacy of Minors who disclose their personal identifying information to us and we shall take all reasonable steps required of us to protect the rights of Minors and their privacy under applicable laws and regulations, including the laws of the State of Qatar.
Sharing with third parties
- We may share your personal information with third parties and affiliates for the purposes we explain in this Privacy Policy. These third parties include:
- our service providers, such as information technology systems, or who otherwise hold or process your personal information on our behalf.
- contractors, agents, or advisors (e.g., legal, financial, business or other advisors) that perform activities on our behalf.
- to banks, payment gateways and other payment transaction processors, who receive and process your details when making payments using the App or Credit Card. We do not receive or store your payment details, and any queries relating to payments should be directed to the relevant bank/ payment service provider; For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service and.
- any organisation which takes over our operations, or relevant parts of them.
- In exceptional circumstances, we may be under a duty to disclose or share your personal data in order to comply with any legal obligation (including responding to requests from law enforcement authorities either within or outside of the State of Qatar) or in order to enforce or apply our Terms of Use, or the terms of other agreements that we are party to; or to protect our rights, property, or safety, or that of our partners, or other relevant third parties and affiliates. This includes exchanging information with other organizations for the purposes of fraud protection.
- The Platforms may contain links to other third-party websites. If you follow a link to any of those third-party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal data. Please check these policies before you submit any personal data to such third-party websites.
What we do with your information?
To communicate effectively with you and conduct our operations: The purposes for which we collect Personal Information will be identified before or at the time we collect the information.
To ensure that our Platforms function well: to enable us to perform our obligations and provide our services to you; to register and manage your accounts on the Platforms; to respond to your queries; to communicate and develop our relationship with you; and to carry out our obligations arising from any arrangements between you and us.
To provide you with updates and offers, where you have chosen to receive these. We may use your information for marketing our own and our selected business partners’ products, services, events and opportunities to you by post, email, SMS, phone, in-app marketing, and through social media channels. Where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in the “Marketing” section below.
To analyse your personal information and use of our Platforms in order to better understand your preferences and requirements, so as to better develop and organise our products, services and events.
To comply with our regulatory requirements, to dialogue with regulators, or to bring and defend claims, as applicable. This may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.
Security: No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we take commercially reasonable precautions to maintain data accuracy, protect personal data against loss, destruction, modification, or disclosure, or accidental or unauthorized access to or use of such data.
Retention and deletion of your information: Our retention periods for personal data are based on business needs and legal requirements to comply with regulatory requirements regarding the retention of such data. When personal data is no longer needed, we either irreversibly anonymize the data (and we may further retain and use the anonymized information) or securely destroy the data.
Your rights: We will use reasonable endeavours to ensure that your personal data is accurate. In order to assist us with this, you should notify us of any changes to the personal data that you have provided to us by contacting us as set out in the “Contacting Us” section below. You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us. Where processing of your personal information is based on your consent, you have the right to withdraw it at any time. Please note that the withdrawal of your consent will not affect the lawfulness of processing based on your consent as carried out before such withdrawal.
Your exercise of any rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege).
Amendment to Privacy Policy: Any changes to this Privacy Policy will be communicated by posting an amended and restated Privacy Policy on our Site. Our posting the amended and restated Privacy Policy will make such new Privacy Policy immediately effective. You do agree that all Collected Information, (whether or not collected prior to or after the new policy became effective) will be governed by the latest Privacy Policy in effect. If you do not agree to the new changes in our Privacy Policy, you should contactwww.gatewayqatarqa.com in writing and specifically request thatwww.gatewayqatarqa.com return and/or destroy all copies of all or part of your Collected Information in www.gatewayqatarqa.com possession.
Changes to this policy: Any changes we make to this Privacy Policy in the future will be posted to the Platform(s) and are also available if you contact us. Please check back frequently to see any changes. If we change this Privacy Policy or our Cookies Policy, we will update the date it was last changed below. If these changes are material, we will indicate this clearly on our Platform(s).
Your feedback & Complaints
www.gatewayqatarqa.com welcomes your continuous input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to our company email– [email protected] and [email protected]